WordPress Support and Management
In the fast-paced world of business, time is of the essence. We understand the importance of a seamless and efficient online presence. That’s why we offer comprehensive WordPress support and management plans tailored to local businesses of all sizes in New York City. Our goal is to allow you to focus on what you do best while we handle the technical aspects of your WordPress site.
Our WordPress Support and Management Services Include:
Managed Backups
- Regular Automated Backups: We ensure your website data is backed up regularly to prevent any loss of information.
- Secure Storage: Backups are stored securely to guarantee the safety of your data.
- Easy Restoration: Quick and easy restoration of your site in case of any issues.
Database Maintenance
- Optimization: Regular database optimization for enhanced performance.
- Cleanup: Removing unnecessary data to keep your database clean and efficient.
- Monitoring: Continuous monitoring to prevent and fix any issues.
WordPress Plugins, Themes, and Core Updates
- Scheduled Updates: Regularly scheduled updates to your plugins, themes, and core WordPress files.
- Compatibility Testing: Ensuring all updates are compatible with your site.
- Bug Fixes: Addressing any bugs that arise from updates promptly.
Website Evaluation
- Performance Analysis: Comprehensive analysis of your website’s performance.
- Usability Testing: Testing your site’s usability to ensure a seamless user experience.
- Detailed Reports: Providing detailed reports with actionable insights.
Security & Firewall Monitoring
- Real-Time Monitoring: Continuous monitoring for any security threats.
- Firewall Management: Managing firewalls to protect against unauthorized access.
- Security Audits: Regular security audits to identify and fix vulnerabilities.
Support Channels
- Email Support: Prompt and reliable email support for your queries and issues.
- Phone Support: Direct phone support for immediate assistance.
- Chat Support: Live chat/text message support for real-time problem-solving.
- In-Person Support: Live in-person support in New York City for hands-on assistance.
Pricing
Standard Support
Perfect for the solopreneur and small business … just enough
- WordPress Core update/maintenance
- Plugin(s) update/maintenance
- Theme(s) update/maintenance
- Site backup management
- Site security
- + 1 hour / month website work
- 99% same-day response
A+ Support
It’s like having your own in-house staff … without the huge salary part
- All of Standard
- + __ hours/month website work
WooCommerce Store Support and Management
Our WooCommerce support and management services are designed to provide the same comprehensive care as our core WordPress services, with additional features tailored to e-commerce businesses.
WooCommerce-Specific Services:
- Product Management: Assistance with adding, updating, and managing your product listings.
- Inventory Management: Keeping your inventory up-to-date to prevent stock issues.
- Order Management: Handling order processing, tracking, and fulfillment.
- Coupons & Discounts: Managing coupons and discount codes to drive sales.
- Tax & Shipping: Configuring tax rates and shipping options to suit your business needs.
- Customer Service: Providing customer service support to ensure a positive shopping experience.
- Advanced Analytics: In-depth analytics to help you understand your store’s performance and customer behavior.
Why Choose Us?
- Expert Team: Our team of WordPress and WooCommerce experts are here to provide top-notch support and management.
- 24/7 Support: We offer round-the-clock support to ensure your site runs smoothly at all times.
- Customized Plans: Our plans are tailored to meet the specific needs of your business, whether you’re a small startup or a large enterprise.
- Proven Track Record: With years of experience and numerous satisfied clients, we have a proven track record of delivering exceptional service.
Pricing
Shop Manager
You sell, make money … Leave all the other hard work to us
- WordPress Core update/maintenance
- Plugin(s) update/maintenance
- Theme(s) update/maintenance
- Site backup management
- Site security
- WooCommerce shop management
- + 2 hour / month WooCommerce store / website updates
- 99% same-day response
A+ Support
It’s like having your own in-house staff … without the huge salary part
- All of Store Manager
- + __ hours/month website work
By partnering with us, you can rest assured that your WordPress website and WooCommerce store are in capable hands. Let us take care of the technical details while you focus on growing your business. Contact us today to learn more about our professional WordPress support and management plans.
Standard and Shop Manager support plans require a 6 month commitment ; A+ support requires a 2 month commitment.
All plans are billed in advanced, non-refundable, and when canceled are not prorated.
Contact us and start a conversation today.